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Branding and design as therapy: how a brand identity can heal a business like yours

  • Writer: Thomas McCrorie
    Thomas McCrorie
  • Jul 23
  • 2 min read

Updated: Jul 25

Not every business owner talks openly about how they feel about their brand — but they should.


Because when you’ve fallen out of love with how your business looks, it can quietly affect everything. Your brand confidence. Your pricing. Your pitch. Your momentum. Even your willingness to promote yourself.


I see it all the time when I work with my design clients.


Clients come to me with great businesses but tired logos, clunky websites, or visual identities that no longer reflect who they are or where they’re headed. And while “healing” might sound like a dramatic word, for many founders and teams, that’s exactly what’s needed.


When your brand stops feeling like “you”

Brands evolve, and so do people. Maybe you started your business on a shoestring with a quick DIY logo. Or you hired someone years ago when your vision was completely different. Or perhaps you’ve outgrown your original look — it no longer reflects the quality of your service, or the clarity you now have.


Over time, this misalignment can take its toll. You stop sending people to your website. You cringe when you see your logo printed. You try to explain away the disconnect with clients or investors. But deep down, it eats at you.


This is where design becomes more than just design.

This is where design becomes brand therapy.


Why visual identity matters more than you think

A good brand identity isn’t just for your customers. It’s for you too. It gives you confidence, clarity, and pride. When your brand looks and feels right, you show up differently. You start taking bolder steps. You start saying, “This is who I am.”


And your audience notices.


A thoughtful design system can:


Rebuild trust in your business (especially if things have felt messy or inconsistent)

Reconnect you with your original purpose

Help your team feel united again

Create a sense of calm and focus in how you show up

Show clients that you value their experience with your brand

Design therapy in action


I don’t just create logos. I listen. I ask questions that might sound more like a coaching session than a design brief. Imagine it like a doctor asking probing questions to get to a diagnosis.


I want to know what’s broken, what’s not working, and what’s keeping you from showing up fully.


Then I design with intention — not just to look good, but to feel right.


One client told me their new identity made them “feel like a real business again.” That’s healing. That’s the power of design when it’s done right.


What healing could look like for you

If you’ve been carrying the weight of a brand that doesn’t reflect your values, vision, or level of service, you’re not alone. And you don’t have to keep pretending it’s fine.


Sometimes, the most strategic move you can make isn’t another marketing campaign — it’s realigning your brand with who you’ve become. And the branding should totally reflect that.


Looking for a brand identity that feels more like you?

Let’s have a no-pressure chat. I work with businesses across the UK from my design studio in Prestwick, Scotland — helping founders get back to the heart of their brand.


Want to chat? Contact me here


 
 
 

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